Shipping & Delivery

Last updated: November 7, 2026

This policy applies to orders placed at yardavelle.co.uk for delivery within the United Kingdom.

Shipping cost and destination

Standard shipping is free for UK orders, with no minimum purchase.

Delivery is available to UK addresses accepted at checkout. Any postcode, product, or service restrictions will be stated before you place an order.

Applicable taxes and charges collected by YARDAVELLE are displayed before you confirm the purchase. Any optional paid delivery service, if offered, must be expressly selected.

Processing and delivery estimates

Order processing: 1–3 business days after successful payment confirmation.
Estimated transit after dispatch: 5–8 business days.
Total estimated delivery: 6–11 business days, combining processing and transit.

Business days are Monday to Friday, excluding UK bank holidays. Orders received on weekends or bank holidays begin processing on the next business day.

These are estimates rather than guaranteed delivery dates. A different product-specific availability or delivery arrangement must be clearly stated before purchase. A specific delivery deadline is only guaranteed where we expressly agree to it.

Dispatch and tracking

When your order is dispatched, we send a shipment confirmation to the email address entered at checkout. The message includes the carrier and tracking details when available. Tracking may take time to show the carrier’s first scan.

If an order is sent in more than one parcel, available tracking details are provided for each shipment. Separate parcels do not add a standard shipping charge.

UK delivery does not necessarily mean UK dispatch. Where an item is fulfilled from outside the UK, its product information will explain the dispatch origin and any customer-payable import-charge arrangements before purchase.

For larger products, check the description for access requirements and the delivery service included. Assembly or installation is included only where expressly stated.

Shipping delays

If we cannot dispatch within the stated processing period, we will notify you, provide a revised estimate when known, and explain the option to accept the delay or cancel unshipped items for a full refund.

Carrier disruption, weather, and public holidays can affect transit. If an order is overdue or tracking stops updating, contact us so we can investigate and discuss the appropriate resolution.

Your statutory late-delivery rights remain available. Depending on the circumstances, these may allow you to end the contract when an essential agreed deadline is missed or after an appropriate additional delivery period.

Address corrections and delivery problems

Check your address before placing an order. To request a correction, email us promptly with your order number and the correct address. Changes may not be possible after dispatch; we will explain the available options.

If tracking shows delivery but you have not received the parcel, check the delivery location and contact us. A carrier delivery scan does not prevent you from asking us to investigate.

We remain responsible for goods until you, or someone you nominate, receives them, except where the law provides otherwise for a carrier independently arranged by you.

For an item that arrives damaged, defective, or incorrect, contact us and follow the Return Policy. We cover reasonable return costs for valid claims as explained there.

Shipping assistance

YARDAVELLE
Website: yardavelle.co.uk
Email: support@yardavelle.co.uk
Telephone: +44 7732 042836
Business contact address: 37 Austin Drive, Trumpington, Cambridge, CB2 9NX, United Kingdom.